My Neopro

My Neopro

Your solar and battery support hub

Start a new system review, prepare for installation, or get help with an existing Neopro Energy system.

Rebate eligibility check

Check your starting position in about 30 seconds.

Choose the state and property type first. We will then show the most relevant rebate or incentive pathway. No contact details are required.

Step 1 of 2

Where is the property?

This is an initial guide only. Final eligibility, rebate value, system suitability and approval depend on current program rules, energy usage, property and site conditions, eligible products and formal assessment.

Start a new quote

Tell us your bill, property type and energy goal. We will suggest a practical solar and battery direction before final site assessment.

Start system check →

Existing customer support

Need help with monitoring, battery settings, warranty questions or system performance? Send us the details and we will point you to the right next step.

Email support →

Upgrade or add battery

Already have solar? We can review your usage, inverter limits, phase supply and backup needs before recommending a battery size.

Request battery review →


Before you contact us

A few details help us give better advice

  • Recent electricity bill or usage screenshot
  • Suburb and whether the property is single-phase or three-phase, if known
  • Photos of switchboard, roof space or existing inverter / battery, if available
  • Your main goal: lower bills, more battery storage, backup, or a commercial review

Need a faster answer?

Final system sizing, backup options, rebate eligibility and savings depend on site conditions, product limits, energy usage and current program rules.